Organizational Performance

Our Focus

The Organizational Performance department focuses on measuring the results of strategic initiatives to provide new and improved programs with an emphasis on global customer service. The department focuses on enhancing employee culture and working with community partners.

Employee Culture

Closely aligned with Human Resources and the Town Manager’s office, OP is designed to help the organization improve the effectiveness and performance and processes by developing multi-faceted employees, maximizing strengths, and tapping into the potential of every person.

Community Outreach

Community outreach includes establishing relationships and partnerships throughout Wake Forest, along with overseeing the food security program for Northern Wake County.  

Staff Directory