Telecommunicator Employment

The following is a general progression of the application process and will indicate where a candidate is in the hiring process:

  1. Complete an application of employment for the Town of Wake Forest online through Jobvite;

  2. Pre-screening of applications for disqualifying offenses or conduct; Entry level written and typing testing will be conducted;

  3. Submission of F-3 for all applicants proceeding to panel interview phase;

  4. Panel interview;

  5. Truth Verification Examination;

  6. Comprehensive Background Investigation;

  7. Extension of conditional offer for qualified applicants with command interview; and

  8. Drug screening.


Training & Experience

Training and Experience:  High School graduate or GED required and two years of experience as radio or telephone switchboard operations, dispatching, public contact or clerical/technical work experience with proficiency in typing a minimum of 30wpm and/or computer keyboard techniques and skills.


Telecommunicator Starting Salaries Based on Experience

  • $45,572 - No prior public safety telecommunicator experience

  • $46,711 - Minimum of three years' prior full-time public safety telecommunicator experience

  • $47,851 - Five years' or more of prior full-time public safety telecommunicator experience

"Public safety telecommunicator experience" is defined as any local, state, or federal government telecommunicator experience for Fire, Emergency Medical, or Law Enforcement services.


Additions to Salaries

  • 5% - Automatic salary increase after six months of employment with the Town of Wake Forest

  • 5% - Fluent in Spanish 


Pay Scale

Police Communications

 

Minimum

 

Midlevel

 

Maximum

Telecommunicator

 

$45,572

 

$59,927

 

$74,283

Shift Supervisor

 

$50,243

 

$66,070

 

$81,897

Supervisor

 

$55,393

 

$72,842

 

$90,291