Telecommunicator Employment

The following is a general progression of the application process and will indicate where a candidate is in the hiring process:

1. Complete an application of employment for the Town of Wake Forest online through NeoGov;
2. Pre-screening of applications for disqualifying offenses or conduct;
3. Entry level written and typing testing will be conducted;
4. Submission of F-3 and supplemental paperwork for all applicants proceeding to panel interview;
5. Panel interview;
6. Truth Verification Examination;
7. Comprehensive Background Investigation;
8. Extension of conditional offer for qualified applicants with command interview; and
9. Physical examination, psychological fitness testing and drug screening.

Training & Experience

 High school graduate or GED required and two years of experience in radio or telephone switchboard operations, dispatching, public contact or clerical/technical work experience with proficiency in typing a minimum of 30wpm. Computer   keyboard techniques and skills preferred.

Telecommunicator Starting Salaries Based on Experience

• $55,055 - No prior public safety telecommunicator experience
• $55,943 - Minimum of three years' prior full-time public safety telecommunicator experience
• $57,307- Five years' or more of prior full-time public safety telecommunicator experience

"Public safety telecommunicator experience" is defined as any local, state, or federal government telecommunicator experience for Fire, Emergency Medical, or Law Enforcement services.

Additions to Salaries

• 5% - Automatic salary increase after six months of employment with the Town of Wake Forest
• 5% - Fluent in Spanish 

Pay Scale