Utilities Contact Information

As a division of the Town of Wake Forest, Wake Forest Power provides electric service to over 6,000 residential and commercial customers.

The City of Raleigh provides Water & Sewer service.

Contact information for the most common utility concerns is provided below.

Wake Forest PowerCall
Power Outage or Surge


Electric Service Issues919-435-9570
Bill Payment Options919-435-9466
Billing Questions / High Bill Concerns919-435-9478
New Electric Service Installation919-435-9478
Connect / Disconnect Services919-435-9478
Disconnection Due to Non-Payment919-435-9478
Street Light Outage or Concern919-435-9570
Load Management Switch Concern919-435-9574

Other Area Electric Service Providers

Duke Energy Progress

Wake Electric




Water / SewerCall
Billing Question / High Bill Concern919-996-3245
Connect / Disconnect Service919-996-3245
Disconnection due to non-payment919-996-3245
Mark utility lines / Call before you dig811
Sewer backup or other issue919-996-2737
Water leak / Pressure problem919-996-3245
Water Quality issue919-996-2737
Water service concerns / No Water919-996-3245


Natural Gas Service
Gas service is provided by Public Service Gas Company (PSNC). For more information visit their website at PSNC or call 877-776-2427.

Cable TV, Telephone & Internet Service

Billing & Payments

  • Customer Service

Emergencies & Outages

Water & Sewer

Also See