Severe Weather Updates

This page provides the latest information on Town of Wake Forest operations during severe weather. Announcements about town services are also provided in Town news releases and E-Alerts, through the Town app, on Facebook and WFTV Channel 10.

Please bookmark this page, then during severe weather events check it often for updates as schedules are subject to change.

 

Operations Update
February 18, 2021

Solid Waste

Due to inclement weather and hazardous road conditions across much of its service area, Republic Services will not collect trash and recycling in Wake Forest today (Thursday, Feb. 18). Republic will resume operations on Friday by collecting Thursday’s trash and recycling route and collecting Friday’s route on Saturday. Republic will operate according to the normal schedule next week.

Parks, Recreation & Cultural Resources

Due to inclement weather and hazardous road conditions, the Wake Forest Parks, Recreation & Cultural Resources will close all facilities at 5 p.m., including Joyner Park Community Center, 701 Harris Road; Flaherty Park Community Center, 1226 N. White St., and Alston-Massenburg Center, 416 N. Taylor St. All PRCR facilities are expected to operate on their normal schedules on Friday. However, the schedules are subject to change depending on weather and road conditions. Any changes will be announced via the Town’s normal communications channels.

 

Wake Forest prepared for possible wintry weather
February 17, 2021

With weather forecasters calling for the possibility of frozen precipitation overnight, the Town of Wake Forest is fully prepared should wintry weather affect our community.

A Winter Weather Advisory will go into effect from midnight to 7 a.m. Thursday. Freezing rain is expected with total ice accumulations up to one-tenth of an inch. 

Road temperatures are expected to remain above freezing during the overnight hours but may get close to freezing by 6 a.m. Thursday, so roads could become slick for the morning commute.

Road crews will be on standby Wednesday evening and Thursday morning. Crews will not brine roads as usual because rain is expected overnight and would wash it away.

Wake Forest has over 300 tons of sand/salt mix supply on site, along with seven truck-mounted plows, one motor grader and two backhoes available to clear Wake Forest's 133 miles of roads. Crews are positioned to respond around the clock until this event has ended and roads are safe. In the event of ice or snow, crews will clear thoroughfares and primary roads first. Motorists are urged not to park on the street so plows and other Town equipment can effectively service the area. The Town does not clear private parking lots, including those in apartment and condominium complexes or at businesses.

Personnel will work to clear obstructions from storm drains along local streets and roadways. You can assist in this effort and help prevent flooding by clearing debris from storm drains along your streets.

Town facilities will operate on a normal schedule unless announced otherwise. Any changes will be announced via the Town’s normal communications channels.

 

If Your Power Goes Out

  • To report power outages:

    • Wake Forest Power customers call 919-761-7899;

    • Wake Electric customers call 919-863-6499 or 800-743-3155;

    • Duke Energy Progress customers call 800-419-6356.

  • Keep refrigerator and freezer doors closed. Food usually stays frozen about 48 hours. A refrigerator can keep food cold for about four hours. Remember, when in doubt, throw it out.

  • Do not connect a generator directly to your home's electrical system. It is dangerous to you, your neighbors and utility workers. Follow manufacturer's directions regarding connecting appliances directly to your generator.

  • Restoring power after a storm can be challenging, as travel conditions are poor. Before power can be restored, crews first assess damage and determine which crews, equipment and supplies will be needed to make repairs. Because of this, customers may see damage assessors patrolling their neighborhoods before crews arrive to begin work.

  • Crews prioritize work to ensure the largest number of customers are restored as quickly as possible. Essential services, such as hospitals and emergency response facilities, are the first priority.

  • If you lose power, turn off as many appliances and electronics as possible. This helps with restoration efforts because it reduces the immediate demand on power lines when power is restored.

  • Once your power is restored, please wait a few minutes before turning your equipment back on.


Reporting Downed Trees

To report downed trees, visit our Report a Problem web page or call 919-435-9570.

If you encounter trees downed during storms on roads, sidewalks or other public areas, contact the Town rather than trying to handle them on your own. In addition to being heavy and difficult to manage, trees and limbs often come into contact with dangerous, live electrical wires which can cause serious injury or death.

Please do not call 911 unless there is an emergency posing an immediate threat to life, health, or property.


Frozen Pipes 

During periods of extremely cold weather, the Town of Wake Forest and Raleigh Water (formerly City of Raleigh Public Utilities Department) often field calls from customers reporting broken water pipes. When pipes break between the water meter and the home or within the home, the customer is responsible for repairs. Since Raleigh Water operates and maintains Wake Forest's water system, it is responsible for repairing any damage to pipes between the water main under the street and the meter, or in the main itself, which rarely happens since water runs continuously in the mains. 

For more information, call Raleigh Water on weekdays between 8 a.m. and 5 p.m. at 919-996-4540. On nights and weekends, call 919-829-1930.  

Here are some tips to help keep pipes from freezing:

  • Have regular pipe maintenance done - at least once year.

  • Regularly change filters around the house.

  • Drip a faucet so pipes don't burst. (Drip only one faucet in the house. Choose one close to an exterior wall so pipes don't freeze)

  • Open cabinet doors where pipes are so they can feel the heat from the home.

  • Turn off the outdoor sprinkler system.

  • Detach the water hose from the outdoor faucet.

Stay Informed 

In the event severe weather occurs, the Town issues regular updates through a variety of means. To stay informed residents are urged to:

Severe Weather Updates
Communications & Public Affairs Director
919-435-9421
919-761-3719