Guest Services Volunteers


Guest Services Volunteers Needed

The Town of Wake Forest is again recruiting friendly, outgoing volunteers to greet and help direct customers visiting Town Hall.

Guest services volunteers are expected to work at least two  shifts per month at the guest services desk, located in the lobby at Town Hall, 301 S. Brooks St.

Volunteers must also participate in mandatory training where they will learn about guest services desk responsibilities, participate in a brief tour of Town Hall, and complete and submit a background check form.

To Apply

Guest services volunteer application forms are available online and paper copies are available at Town Hall's first floor customer information desk.

Apply Now

Completed forms may be mailed or delivered to Town Hall, c/o Guest Services Volunteer Application, 301 S. Brooks St., Wake Forest, NC 27587.


The Town of Wake Forest enlists volunteers, as needed, to work shifts at the guest services desk, located in the lobby at town hall, 301 S. Brooks St.

Participating volunteers are invited to sign up on a regular basis or as a substitute to work the following shifts:


  • 8 a.m. - 10:30 a.m.

  • 10:30 a.m. - 1:30 p.m.

  • 1:30 p.m. - 4 p.m.


  • Welcome and greet visitors to town hall

  • Direct individuals to appropriate offices at town hall

  • Answer general questions in person and on the telephone regarding town services

  • Provide tours of town hall

Volunteers may bring a book, knitting, or other related activity for slow periods.

Desirable knowledge & skills

  • Friendly and outgoing

  • Good communication and interpersonal skills

  • Interest in and knowledge of the Wake Forest Community

  • Willingness to deal with diverse populations and personalities


  • Complete and submit a volunteer application

  • Work at least two shifts per month

  • Attend a mandatory training session

  • Complete and submit a background check form


Guest Services Volunteers
Community Outreach Assistant