Online Bill Pay

Wake Forest Power LogoNew Online Payment System is live!

The Town of Wake Forest has implemented a new online payment system with enhanced services and new features. We think you’ll be pleased with the changes!

Please Note: Wake Forest Power customers that registered with our previous system will need to set up a new login and password on or after Monday, Nov. 30, 2020.


Automated Phone Payment is also an option!

Customers also have the option of paying 24 hours a day, seven days a week via a new automated phone system. To make a payment, call 833-415-0541 and provide your electric account number(s) and payment method (E-Check or Credit Card). Accounts will then be updated to show the payment information and the new balance.


Online Payment System Features

  • in addition to credit cards, pay electric bills with Venmo, PayPal, debit cards, or bank account and routing number

  • make one-time payments or set up recurring automatic payments;

  • receive email reminders and emailed receipt of payment;

  • view consumption and account information;

  • view and download current and past utility bills;

  • opt out of mailed paper bills; and

  • manage multiple utility accounts with one user profile.



Online utility bill payment offers several benefits, including:

  • Ease of use - No more hassles with paperwork, postage or different payment methods for different statements.

  • Security and Privacy - Personal information remains confidential and secure.

  • Flexibility - No more postage or time spent handwriting a check. You can pay with Venmo, E-Check, PayPal, Mastercard or Visa credit card or a debit card bearing MasterCard or Visa logos.

  • Accessibility – You can pay bills any time, from anywhere, as long as you have Internet access. You can also view payments, bill history, and consumption data.

* Payments made online will be credited the next business day.

Enjoy added convenience by enrolling in E-Billing.

Online Bill Pay
Utility Accounts Supervisor