Utility Billing & Rates
The Town of Wake Forest owns its electric distribution system and provides garbage and bulk waste pickup services to residents, businesses and industries in Wake Forest. Locally-owned and operated, these public utilities provide safe and reliable service at a reasonable price. Our employees are the neighbors of the people we serve, and they stand ready to help customers with problems or questions.
Rates and policies are set by the Town of Wake Forest Board of Commissioners. Utilities revenues maintain our utility systems and help our community.
Residential Electric Rate
Base Rate = $25.00, plus $.13580 per kWh
New Accounts Set Up Fee
$15.45 (charged on first bill). Deposits for new service may be required (up to $200).
Also see Fees & Charges
E-Bill Paperless Billing & Payment
View and pay your monthly utility bill and monitor your usage history with our online bill payment service.
How to Reach Us
Our business office is located on the first floor of Town Hall, 301 S. Brooks Street. Business Hours are from 8 a.m.-4 p.m., Monday-Friday (closed holidays).
Free parking is available for our visitors and customers. Call 919-435-9400 during business hours for more information.
Other Area Utility Companies
Progress Energy
1-800-452-2777
PSNC - Gas
1-877-776-2427
Wake Electric
919-863-6300
Diversified Energy
919-863-4700
City of Raleigh
919-996-3245