Customer Service Central

Pre-Pay Power Application (Residential only)
Pay for electricity when you want, in the amounts you want.
Residential Utility Application
Apply for residential utility service. There is no deposit required for sanitation only accounts. (PDF)
End Electric Service / Close Account
Request to end your utility service.
Request an Extension on your Electric Bill
Receive additional time to pay your utility bill up to 4 times per calendar year. This is not an option for Wake Forest Pre Pay Power electricity accounts.
Name Change (Change, Add or Remove)
Request to have the name on your utility account added removed or changed.
Business Utility Application
Apply for commercial utility service.
Bank Draft Authorization Form
Save time and money and avoid late fees by having your monthly utility payment automatically drafted from your checking or savings account.
Equal Payment Plan Agreement
Enroll in our Equal Payment Plan program and take the surprise out of your monthly utility bill.
Landlord Agreement
Area Light Services Application - Contact Chris Terrell at 919-435-9572 for a consultation and to apply for commercial and residential outdoor area lights.