Town Hall
The Wake Forest Town Hall is located at 301 S. Brooks St. in the heart of historic downtown Wake Forest. All town departments are housed in the spacious 44,000 square-foot facility, except parks and recreation, police, public works and Wake Forest Power.
The Wake Forest Police Department Main Station is located at 745 Merritt Capital Dr., Suite 113; Wake Forest Fire Department Station 1 is located at 420 Elm Ave.; and Public Works maintains its headquarters at the Operations Center, located at 234 Friendship Chapel Road.
The Parks, Recreation & Cultural Resources Department is located in the Joyner Park Community Center, 701 Harris Road, while Wake Forest Power is located at 5031 Unicon Dr.
Centennial Plaza Flags
The half staff American flag widget (shown below) will automatically display the American flag at half staff on the days when it is appropriate to fly the flag at half staff. It will also give the reason why the flags in Centennial Plaza are at half staff.
Contact Information
A complete listing of contact information is available. The Town's main information number is 919-435-9400. The police department's non-emergency telephone number is 919-554-6150. The emergency number is 919-556-9111.
Directions to Town Hall
Planning a trip to town hall. Get directions.
Floor Layouts & Parking
View the Flayouts for each floor and available parking. All of the Town's departments are housed in the new 44,000 square-foot facility, except police and public works. Customer parking is available in the South Brooks Street parking lot and on Taylor Street, behind town hall.
Engraved Brick Pavers
Engraved Brick Pavers may be purchased and placed in Centennial Plaza - the gateway to the new town hall. The 4" x 8" engraved brick pavers cost just $125 each.
Utility Payment Drop Box
The Town of Wake Forest offers a utility payment drop box in Town Hall's Brooks Street visitor parking lot.
Designed to provide easy payment access, the drop box offers a convenient payment option for residents wishing to pay their Wake Forest Power bill and/or Raleigh Water bill. Payments deposited in the drop box after 8 a.m. Monday through Friday will be processed the next business day. The Town will mail receipts upon request.
Please note: The Town of Wake Forest does not accept Wake County property tax payments. Residents are encouraged to make those disbursements at the Northern Regional Center, 350 E. Holding Ave.
Flag Retirement Drop Box
The Town of Wake Forest makes it easy for community members to properly dispose of their tattered or worn American flags thanks to the efforts of a local Boy Scout.
In early 2025, Andrew Horner, 14, and the scouts of Troop 500 constructed a flag retirement drop box as part of Horner’s Eagle Scout Service Project. Made of wooden and aluminum panels, the red, white, and blue colored drop box is in the visitor parking lot of Town Hall, 301 S. Brooks St., next to the utility payment drop box.
Community members can drop off their flags 24-hours-a-day, seven days-a-week. Once the box is full, scouts from Troop 500 will collect the flags, burn them as part of a retirement ceremony, and bury the ashes.
Distinctive Features
The new town hall is marked by several distinctive features and unique elements both inside and out, including a one-stop customer information desk, the town seal and town history timeline incorporated in the polished lobby floor, a magnificent rotunda and board chambers, and Centennial Plaza - just to name a few.
Guided Tours
Guided tours of the facility are available Monday - Friday, from 8:30 a.m. until 3:30 p.m. However, reservations are required.
Video Tour
Take this video Tour and explore all four floors of our 44,000 square foot facility.
LEED Platinum Certification
The Wake Forest Town Hall earned LEED Platinum Certification in November 2011. It is one of only a handful of municipal buildings in the United States to receive Platinum status.
Volunteer at Town Hall
The Town of Wake Forest seeks friendly, outgoing volunteers to greet and help direct customers visiting the new town hall.