Departments

The Town of Wake Forest is proud to offer its residents an array of outstanding programs and services. For more information, click on the links below or along the left margin of this page.

Administration

919-435-9410
Administration includes the Town Manager, Assistant to the Town Manager, Town Clerk, and Executive Assistant. The Town Manager is the chief administrator and is responsible for implementing Town Council policies. The clerk is custodian of all permanent Town records and keeps track of appointments and terms for boards and commissions.

Communications

919-435-9421
The Communications Department is responsible for keeping the residents of Wake Forest informed about town programs and services, as well as the actions of the town government. The Communications Department is responsible for developing newsletters, brochures, electronic and e-mail communications with citizens, videos, press releases, and other informational materials, as well as managing content on the town's web site and Wake Forest TV 10. The Communications & Public Affairs Director works with the local media by providing information, arranging interviews and acting as a spokesperson for the town.

Downtown Development

919-435-9415
In October 2012 the town created the Department of Downtown Development to formally manage and oversee the activities of the Downtown Revitalization Corporation. The department is charged with coordinating economic development, as well as special events and other activities in historic downtown Wake Forest.

Economic Development

919-435-9418
The Department of Economic Development coordinates the Town's business recruitment and retention efforts. Responsibilities include coordinating and implementing marketing initiatives, programs and projects that support and promote business attraction and retention, commercial development, small business/entrepreneurial development and other economic development projects.

Finance

919-435-9460
The Finance Department's activities consist of billing & collections, accounting, financial management and fiscal operations, budgeting, purchasing, central services, and customer service.

Human Resources

919-435-9491
Human Resources' primary responsibilities in the areas of recruitment and selection of personnel, organizational development and training, employee benefits, policies and procedures administration, retirement and vendor relations. Also oversees the town's Risk Management program.

Inspections

919-435-9531
The Inspections Department handles building inspections and permitting services for all areas inside the town's jurisdiction. The primary function of the department is to promote the health, safety and welfare of the citizens of Wake Forest, through the uniform enforcement of the North Carolina State Building Code and local ordinances. Activities include: processing applications, performing plan review, collecting fees, and issuing permits for construction activity regulated through N.C. General Statutes; conducting inspections during various phases of construction of buildings and structures, including the installation of electrical, plumbing and mechanical systems to ensure code compliance; issuing certificates of compliance and occupancy and other related activities as mandated per N.C. General Statutes.

Information Technology

919-435-9500
MIS establishes, plans and administers the town's management and use of information technology. Duties include providing tools and training for employees; creation, acquisition, development, maintenance, distribution, training and exchange of spatial or geographic information; support for all areas of information technology and communication including voice, radio, and data; and enhancing and improving information exchange from department to department and to the citizens of Wake Forest.

Parks, Recreation & Cultural Resources

919-435-9560
The Parks & Recreation Department has primary emphasis in recreation, athletics, community centers, building and grounds maintenance, urban forestry, and special events.

Planning

919-435-9510
The Planning Department is responsible for all phases of planning, including land use and transportation planning, zoning and subdivision administration and historic preservation.

Police

919-554-6150
The Police Department is responsible for protecting life and property through enforcement and prevention.

Public Works

919-435-9570
Public Works is responsible for overseeing the streets, fleet maintenance and sanitation divisions, while administering the residential and commercial solid waste/recycling contracts.

Wake Forest Power

919-435-9573
Wake Forest Power is comprised of 26 employees who strive to provide uninterrupted electric service to nearly 6,500 residential and commercial customers through the regular maintenance and upkeep of the town's electric distribution system.

Altogether, our crews operate and maintain more than 140 miles of overhead electric distribution lines. They regularly refurbish or rebuild electric lines that show signs of wear, and upgrade facilities where electric load has grown. Additionally, through our Reliability Improvement Program, we identify electric lines and circuits that require upgrades or even complete reconstruction to meet the growing needs of our community.

Town Hall

301 Brooks St.
Wake Forest, NC 27587
Directions to Town Hall

PHONE

919-435-9400