Customer's Guide to Wake Forest Power

WF PowerThe Customer's Guide to Wake Forest Power is available to all Wake Forest Power residential and commercial customers.

The full-color, 24-page handbook provides useful information about all things related to Wake Forest Power, including how to establish electric service and report power outages, protecting your power, the utility's various payment programs and energy savings initiatives, plus much more.

Free copies are also available at the Wake Forest Town Hall, 301 S. Brooks St.

Video Series

We've created short 50-90-second videos about several of the topics covered in the Customer's Guide to Wake Forest Power making it easier than ever for our customers to see, hear, and learn about programs and services we offer. 

Videos by Topic

  • Energy Conservation Tips

  • Energy Savings Programs

  • H.O.P.E.

  • Reporting Power Outages

  • Power Outage Map

  • Payment Options

  • Establishing Electric Service

  • What is Public Power?