Wake Forest Power responding to power outage

Wednesday, September 7, 2022 - 2:20pm
Approximately 240 Wake Forest Power customers along the following streets are without power:

St Catherines Dr, Cormiche Ln, Guiness Pl, Odham ln, Glencoe Dr, Kilmarnock Ct, Wahlbrink Dr, Jorpaul Dr, Templeridge Rd, Keeter Cir, Club Villas Dr, Wake Union Church Rd, Shannonford Ct, E Durness, Fairway Villas Dr, Bellmellen Ct, Galashiels Pl, Country Club Dr, and Devon Cliffs Dr.

The cause of the outage is not known.

Electric crews are responding, but there is no word on when power will be restored.

Wake Forest Power makes it easy for customers to report electric outages and stay informed about power interruptions in their area through its Outage Management System (OMS). The highlight of the initiative is an automated outage reporting telephone number: 919-761-7899. Customers need only to call 919-761-7899 and follow the prompts to quickly notify Wake Forest Power that their electricity is out.

When a customer calls the outage reporting number, the OMS attempts to identify the telephone number from which the customer is calling and match that number to their account. As long as Wake Forest Power has the number in its system, the OMS will recognize the customer. If Wake Forest Power does not have the number, or if the number on file is wrong, information pertaining to the customer's account will not be found.

Wake Forest Power is asking customers to make sure they have provided accurate contact information. More specifically, customers are asked to register up to two phone numbers associated with their account. For more information, visit http://www.wakeforestnc.gov/wake.../report-power-outage.