Utility Bill Payment Options

Wake Forest Pre-Pay Power

Wake Forest Pre-Pay Power offers you the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional monthly paper bill, usage is calculated daily. As a pre-pay customer, you'll never pay a late charge and you won't be charged costly disconnect and reconnect fees if your account runs out of credit. Payments can be made with cash at Money Gram locations (at most Wal-Mart's and CVS Pharmacies), by telephone 919-283-5757 or online.

Online Bill Pay

The Town of Wake Forest offers its customers the convenience of Online Bill Pay. With online bill pay, you can pay your utility bill with an American Express, MasterCard or Visa credit card or a debit card with MasterCard or Visa logos; view your bill, current balance and due date; access billing history, payments, and charges; and view historical consumption data. Enjoy added convenience by enrolling in E-Billing.

Automatic Bank Draft

To save time and money and avoid late fees, have your monthly payment automatically drafted from your checking or savings account with Automatic Bank Draft. It's the same convenient process you may already use to pay a car loan, insurance premium or any other monthly payment. With the automatic bank draft, avoid the monthly hassle of writing checks and mailing them or dropping them off at Town Hall.

Equal Payment Plan

Take the surprises out of your monthly utility bill with the Town of Wake Forest Equal Payment Plan (EPP). Once you enroll in EPP, you will receive a bill each month for the same amount. It's a great way to smooth the peaks and valleys of seasonal electric usage and enable you to budget with precision.

Pay By Mail

Use the return envelope included with your bill to send payment or mail to:
Town of Wake Forest
P.O. Box 600068
Raleigh, NC  27675-6068

Pay In-Person

Town Hall
301 S. Brooks St.
Wake Forest, NC 27587

A drive-up collection box has been installed in the South Brooks Street parking lot outside town hall.  An indoor collection box is available in the first floor lobby.  

Sanitation Billing

In July 2008 the Town of Wake Forest began treating residential garbage and recycling service the same as fire and police service as part of your annual property tax bill. The new Sanitation Billing process simplifies the way you pay for residential sanitation service by eliminating your monthly sanitation charge and including it as a public service paid for by tax revenues. The measure also creates an annual cost savings for over 95% of the Town's sanitation customers. MORE>> 

Water & Sewer Billing

On July 1, 2005, the Town of Wake Forest and the City of Raleigh merged their water and sewer systems. The City of Raleigh then began billing all water and sewer accounts formerly billed by the Town of Wake Forest. Payments to the City of Raleigh should be mailed as specified on the City of Raleigh bill. However, Wake Forest residents may  make water/sewer bill payments in person at the Wake Forest Town Hall.

Utility Bill Payment Options
Customer Service Manager

Wake Forest Town Hall
301 S. Brooks St.
Wake Forest, NC 27587