Wake Forest Pre-Pay Power


4 Easy Ways to Make Payments to
Wake Forest Pre-Pay Power accounts

  • Online with MC/VISA/AMEX.

  • MC/VISA/AMEX by telephone 919-283-5757 

  • Cash at Money Gram locations (most Walmarts and CVS Pharmacies)

Would it be easier for you to make weekly or bi-weekly payments rather than one large payment each month? If so, Wake Forest Pre-Pay Power or pre-paid electricity may be for you.

Pre-Pay Power offers you the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional paper bill that is generated once each month, usage is calculated daily. As a Pre-Pay customer, you'll never pay a late charge and you won't be charged costly disconnect and reconnect fees if your account runs out of credit.

Take Charge of your electric Costs, Pay-as-you-go electricityAccess Your Account Information
Wake Forest Pre-Pay Power customers can access their account information by logging on, calling 919-283-5757, or by downloading the Wake Forest Pre-Pay Power mobile app.

No Deposit
There is no deposit for customers to have Wake Forest Pre-Pay Power. Current post-pay customers are eligible to have their deposit refunded and applied toward their current energy costs. This puts your deposit money working for you now instead of being held on your account to secure future service.

Enjoy Flexibility
Under the Pre-Pay Power plan, you can load up for months at a time or add funds throughout the month, whichever works best for you.

Enjoy Control
Pre-Pay customers choose how they are notified when their balance is running low. Customized notifications can be received via email, automated calling service or text message. Each Pre-Pay customer can choose the balance at which they want to be alerted to replenish their account. Notifications are sent with 7, 3 and 1 day worth of power remaining.

How to Sign Up
New and existing customers can apply over the phone at 919-283-5757 or submit an application online for Wake Forest Pre-Pay Power. Customers can also apply in person at the Wake Forest Town Hall, 301 S. Brooks St.

For more information, contact Customer Service Manager, Andrew Brown, Jr. at 919-435-9466.