Online Bill Pay
New Online Payment System coming November 30, 2020
Beginning Monday, Nov. 30, 2020, the Town of Wake Forest will implement a new online payment system with enhanced services and new features. We think you’ll be pleased with the changes!
Please Note: Wake Forest Power customers that had registered with our previous system will need to set up a new login and password on or after Monday, Nov. 30, 2020.
- View/Download our “Customer Portal Guide” for step-by-step instructions
Customers will also have the option of paying via a new automated phone system.
New Online Payment System Features
pay electric bills with credit cards, debit cards, or bank account and routing number
make one-time payments or set up recurring automatic payments;
receive email reminders and emailed receipt of payment;
view consumption and account information;
view and download current and past utility bills;
opt out of mailed paper bills; and
manage multiple utility accounts with one user profile.
Online Bill Pay
The Town of Wake Forest is pleased to offer our customers the convenience of online utility bill payments.
With online bill pay, you can:
Pay your utility bill with a MasterCard or Visa credit card or a debit card with MasterCard or Visa logos
View your bill, current balance and due date
Access billing history, payments, and charges
View historical consumption data
Online utility bill payment offers several benefits, including:
Ease of use - No more hassles with paperwork, postage or different payment methods for different statements.
Security and Privacy - Personal information remains confidential and secure.
Flexibility - No more postage or time spent handwriting a check. You can pay with Mastercard or Visa credit card or a debit card bearing MasterCard or Visa logos.
Accessibility – You can pay bills any time, from anywhere, as long as you have Internet access. You can also view payments, bill history, and consumption data.
* Payments made online will be credited the next business day.
Enjoy added convenience by enrolling in E-Billing.