Town experiencing yard waste collection delays, asks for patience

Tuesday, November 15, 2022 - 3:01pm

The Town of Wake Forest is asking residents to be patient as crews work to collect large amounts of leaves and other yard waste along local streets and in neighborhoods throughout our community.

The Town typically provides bi-monthly loose leaf collection service which calls for crews to service Wake Forest streets twice each month. Crews are running behind schedule due to the large volume of leaves and because all three vacuum trucks are out of service.

The Town’s vacuum equipment performs two primary functions: vacuuming and mulching. As leaves pass through the fan or impeller, they are ground into mulch. When items other than leaves, such as rocks, bricks, bottles, and tree limbs, attempt to pass through, the fan or motor can be damaged. The vacuum trucks were damaged during vacuuming operations by sticks, rocks, and other debris mixed in with leaves.

Crews are working overtime and staff from other divisions have been reassigned to assist in the collection effort.

Residents are reminded that they can bag their leaves for collection but must use compostable paper yard waste bags (paper only, no plastic). Residents may also utilize reusable containers weighing no more than 50 pounds for yard waste (leaves, grass clippings, small limbs, and brush) collection.

When preparing for loose leaf collection, please follow these tips:

  • Rake leaves into piles behind the curb, so they do not interfere with traffic or drainage.

  • Do not mix sticks, rocks, pinecones, limbs, or other debris with loose leaves. The Town’s vacuum equipment is only designed to pick up loose leaves. Your cooperation will help prevent mechanical breakdowns and collection delays.

  • Place limbs and brush behind the curb in a pile separate from leaves. Limbs and brush larger than one inch but smaller than six inches in diameter must be no longer than six feet. Limbs and logs larger than six inches in diameter must not exceed two feet in length. Logs must not exceed 10 inches in diameter.

  • Keep brush away from other objects such as, fences, walls, water meters, utility poles, mailboxes, fire hydrants and cars.

  • Keep debris free of animal waste. Animal waste should be bagged and placed in rollout garbage carts.

Residents can track the progress of leaf collection crews by calling the Leaf Collection Hotline at 919-435-9582. The hotline is updated each weekday morning by 8 a.m. with information concerning where crews will be working that day.

For more information about the Town’s loose leaf collection program, visit http://bit.ly/WFLeafCollection or contact Chad Hildebrandt at 919-435-9575 or [email protected].