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NOTE: The Town of Wake Forest now has the authority to deny requests for copies of subscriber email lists. Passed by the North Carolina General Assembly in July 2010, House Bill 1921 states that email address lists are open to public inspection for those who want to come to Town Hall to see them but are no longer required to be provided. Click here to read the new law, which is now in effect.


Customer Service Central

To start, stop, or transfer electric service

For billing-related questions, payment arrangements, and balance inquiries

To report power outages on weekdays (7 a.m. to 3:30 p.m.)

To report power outages on nights, holidays, and weekends

To report potholes, drainage problems, street light outages, or inquire about other street-related issues
Betty Pearce

Request rollout garbage and recycling carts
Betty Pearce

Who To Call Directory