Now you can immediately report non-emergency problems to the Town of Wake Forest from your smartphone, tablet, or computer, thanks to our new partnership with SeeClickFix.
Use our website or our app to report issues such as:
- damaged sidewalk
- street light out
- park issues
- traffic signals
You also have the option to upload a photo with each service request as a visual reference to help communicate the need to staff. Customer service requests are routed directly to the attention of the appropriate town staff for responsible handling.
Reporting a problem through the website
The widget above allows you to make service requests, as well as discover existing problems that have been reported, from your desktop computer or mobile device. To report an issue:
- Make sure the Report tab is selected .
- Drag the map marker to the location of your issue, or type in the address directly.
- Click Next.
- Choose a service request Category from the drop-down menu that matches your issue.
- Enter a Title (required), additional Description (optional), and attach an Image (optional).
- Click Submit.
Reporting a problem using the town's app
SeeClickFix is also available as a function on the Town of Wake Forest app. Download the town's app on the following platforms:
Town of Wake Forest staff respond to SeeClickFix requests during regular business hours. In the event we receive a report on a holiday, weekend or after-hours, we will read it on the next business day.
Please note: SeeClickFix is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.
Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.
For technical support with the SeeClickFix platform (web or mobile), please email firstname.lastname@example.org.