Utilities Contact Information

As a division of the Town of Wake Forest, Wake Forest Power provides electric service to over 6,000 residential and commercial customers.

The City of Raleigh provides Water & Sewer service.

Contact information for the most common utility concerns is provided below.

Wake Forest Power Call
Power Outage or Surge


Electric Service Issues 919-435-9570
Bill Payment Options 919-435-9466
Billing Questions / High Bill Concerns 919-435-9478
New Electric Service Installation 919-435-9478
Connect / Disconnect Services 919-435-9478
Disconnection Due to Non-Payment 919-435-9478
Street Light Outage or Concern 919-435-9570
Load Management Switch Concern 919-435-9574

Other Area Electric Service Providers

Duke Energy Progress

Wake Electric 




Water / Sewer Call
Billing Question / High Bill Concern 919-996-3245
Connect / Disconnect Service 919-996-3245
Disconnection due to non-payment 919-996-3245
Mark utility lines / Call before you dig 811
Sewer backup or other issue 919-996-2737
Water leak / Pressure problem 919-996-3245
Water Quality issue 919-996-2737
Water service concerns / No Water 919-996-3245


Natural Gas Service
Gas service is provided by Public Service Gas Company (PSNC). For more information visit their website at PSNC or call 877-776-2427.

Cable TV, Telephone & Internet Service