Severe Weather Updates

This page provides the latest information on Town of Wake Forest operations during severe weather. Announcements about town services are also provided in Town news releases and E-Alerts, through the Town app, on Facebook and WFTV Channel 10, and by calling the Wake Forest Weather Line at 919-435-9569. 


Community Centers Back to Normal Schedules Tuesday
Monday, Dec. 10 - 4 pm

The Alston-Massenburg Center and the Flaherty Park Community Center will operate according to their normal schedules on Tuesday. The Alston-Massenburg Center will be open from noon-8 pm, while the Flaherty Park Community Center will be open 8 am-10 pm. 


Winter Weather Update
Monday, Dec. 10 - 11 am

The Town of Wake Forest has scheduled an automated telephone call to be delivered to Wake Forest residents today at 11:45 am. The number that will appear on your caller ID is 919-435-9429. The automated message provides an update on town operations during the current winter weather event. The text of the message is provided below:

Hello – this is Bill Crabtree, Communications Director for the Town of Wake Forest, with an update on town operations including changes to this week’s sanitation schedule.

The Wake Forest Town Hall opened today at 10 am and will likely close at 5 pm. However, there is a chance town hall may close earlier.

Due to icy road conditions in most neighborhoods - garbage and recycling will not be collected today. As a result, all collections will be pushed back one day for the remainder of the week. So, for example, Monday’s route will be collected Tuesday and Friday’s route will be collected Saturday.

Yard waste collection is also suspended today. Yard waste collection will resume on Tuesday beginning with Monday’s route and continue each day through Friday until all routes have been collected. In order to ensure that all neighborhoods are serviced properly, please leave your normal yard waste at the curb by 7 a.m. Tuesday.

All Parks, Recreation & Cultural Resources programs and classes scheduled for today have been canceled. All basketball games and practices have also been canceled.

Finally, Wake Forest road crews continue to plow the Town’s main thoroughfares and spread sand and salt. Driving conditions remain hazardous so police are urging motorists to stay off the roads for their own safety and be extra cautious if you must go out.

For information on Town of Wake Forest operations during winter weather events, visit the town’s website at wakeforestnc.gov and search severe weather updates.


Winter Weather Update
Sunday, Dec. 9 - 7 pm

Following a day of snow and rain on Sunday, Wake Forest will adjust much of its normal operating schedule on Monday. The collection of garbage, recycling and yard waste will be affected.

Openings & Closings
The Wake Forest Town Hall, 301 S. Brooks St., will open Monday at 10 a.m. and close at 5 p.m.

The Flaherty Park Community Center, 1226 N. White St., and the Alston-Massenburg Center, 416 N. Taylor St., will be closed. 


Sanitation
Monday’s curbside garbage and recycling collection service is canceled. As a result, solid waste collection will bump one day this week, beginning with Monday collection on Tuesday and finishing with Friday collection on Saturday. Monday’s yard waste collection is also canceled. 


Wake Forest Renaissance Centre for the Arts
The Wake Forest Renaissance Centre for the Arts, 405 S. Brooks St., will be open on Monday and will continue its free monthly movie showings for children ages 10 and under and adults ages 50 and older. Starting at 10:30 a.m. the Renaissance Centre will host “flix4kidz,” followed at 3 p.m. by “Free at 3.” The flix4kidz featured film will be “The Star” (PG), while the Free at Three movie will be “A Christmas Story” (PG).


Wake Forest Parks, Recreation & Cultural Resources
All youth basketball games and practices scheduled for Monday have been canceled and will be rescheduled. NOTE: The Wake Forest Parks, Recreation & Cultural Resources Department's inclement weather policy states that whenever inclement weather conditions force the Wake County Public School System to close schools or implement an early release, then all PRCR games and practices will be canceled at all sites. 


Traffic Update
As of 8 p.m., no weather-related accidents have been reported in Wake Forest.

Although most primary and secondary roads have improved, ice that melted during the day may re-freeze overnight resulting in a treacherous Monday morning commute.

The Wake Forest Police Department continues to urge motorists to stay off the roads – unless absolutely necessary. When you venture out on the roads, you not only put yourself at risk, but you also put others in jeopardy. Then, if you are involved in an accident, police officers and first responders are at risk. You can help yourself, your neighbors, law enforcement and first responders by simply staying off the roads.

If you must venture out, first remove the ice and snow from your vehicle, particularly from the hood, windows and roof. Ice and snow that dislodges from a moving vehicle can create hazardous driving conditions for other vehicles resulting in property damage and/or injury. 

Also, while driving, turn on your headlights, and give extra following distance to allow more stopping time on slippery surfaces. 

Motorists are also urged not to park on the street so plows and other Town equipment can service the area.


Road Treatment
Wake Forest road crews are busy plowing the town's main roads, bridges and hills, while also spreading sand and salt in historically icy areas. The work is scheduled to continue overnight until 6 a.m. Monday.

Wake Forest crews are clearing thoroughfares and primary roads first. The Town does not clear private parking lots, including those in apartment and condominium complexes or at businesses.

Again, motorists are urged not to park on the street so plows and other Town equipment can service the area.


Wake Forest Power
As of 7 p.m., approximately 50 power outages have been reported in various areas around town, including along Durham Road, Dogwood Lane, Star Road and in the South Forest Business Park. In each instance, power was restored within 90 minutes.


Clear Storm Drains and Help Prevent Flooding
Dec. 9 - 3:30 pm

Wake Forest officials are asking residents to help prevent flooding along streets and roadways by removing piles of snow from storm drains in their neighborhoods. Storm drains clogged with snow can lead to “ponding,” which will prevent any run off from draining properly.


Winter Weather Update
Dec. 9 - 9 am

Wake Forest resembles a “Winter Wonderland” this morning after receiving approximately five inches of snow overnight. Forecasters expect the snow to transition to rain around lunchtime with all precipitation tapering off in the early evening.

Road Report
As of 8 a.m., no weather-related traffic mishaps have been reported. However, there have been reports of vehicles becoming stalled and stuck attempting to travel up hills – particularly along westbound Dr. Calvin Jones Highway/NC 98 Bypass between South Franklin Street and South Main Street/US 1A.

The Wake Forest Police Department is urging motorists to stay off the roads – unless absolutely necessary. When you venture out on the roads, you not only put yourself at risk, but you also put others in jeopardy. Then, if you are involved in an accident, police officers and first responders are at risk. You can help yourself, your neighbors, law enforcement and first responders by simply staying off the roads.

If you must venture out, first remove the ice and snow from your vehicle, particularly from the hood, windows and roof. Ice and snow that dislodges from a moving vehicle can create hazardous driving conditions for other vehicles resulting in property damage and/or injury. 

Also, while driving, turn on your headlights, and give extra following distance to allow more stopping time on slippery surfaces. 

Motorists are also urged not to park on the street so plows and other Town equipment can service the area.


Openings & Closings
The Flaherty Park Community Center, 1226 N. White St., and the Alston-Massenburg Center, 416 N. Taylor St., are closed today.


Wake Forest Renaissance Centre of the Arts
Both performances of Celtic Angels Christmas have been canceled. Everyone who purchased a ticket will receive a full refund.


Garbage & Recycling Collection
A decision about Monday’s garbage and recycling collection will be made later today. The collection schedule is subject to change depending on weather conditions. 


Attention Pedestrians 
When you're out and about, please walk along sidewalks, not in the street and roadway. During recent winter weather events, Police reported numerous incidents of pedestrians walking in the middle of the road. During wintry weather events, your chances of being struck by a motorist are much greater due to poor visibility and icy road conditions. 


Attention Sledders
Before you sled on private property, be sure to obtain permission from the property owner first. Otherwise, you're trespassing.


Road Treatment
Wake Forest road crews are busy plowing the town's main roads, bridges and hills, while also spreading sand and salt in historically icy areas. The work is scheduled to continue throughout the day.

Wake Forest has 28 tons of sand/salt mix supply available, along with an additional 175 tons of pure salt. Also, the Town has six plows available to clear Wake Forest's 78 miles of roads.

Wake Forest crews are clearing thoroughfares and primary roads first. The Town does not clear private parking lots, including those in apartment and condominium complexes or at businesses.

Again, motorists are urged not to park on the street so plows and other Town equipment can service the area.


Wake Forest Power
As of 8 a.m., approximately 22 power outages have been reported along Star Road and in the South Forest Business Park.

Due to winter weather conditions, all linemen are on stand-by to shorten response times.

Wake Forest Power works to minimize storm impacts year-round through preventive maintenance, including trimming of trees around Wake Forest's 140 miles of overhead electric distribution lines. Downed trees and limbs are the leading cause of power outages during storms.

Whenever residents encounter trees downed during storms on roads, sidewalks or other public areas, they should always contact the Town rather than trying to handle them on their own. In addition to being heavy and difficult to manage, trees and limbs often come into contact with dangerous, live electrical wires which can cause serious injury or death.

To report non-outage related issues, such as downed trees and unsafe road conditions, call Wake Forest Power at 919-435-9570.

If your power goes out:

  • Wake Forest Power customers call 919-761-7899;

  • Wake Electric customers call 919-863-6499 or 800-743-3155;

  • Duke Energy Progress customers call 800-419-6356.

  • Keep refrigerator and freezer doors closed. Food usually stays frozen about 48 hours. A refrigerator can keep food cold for about four hours. Remember, when in doubt, throw it out.

  • Do not connect a generator directly to your home's electrical system. It is dangerous to you, your neighbors and utility workers. Follow manufacturer's directions regarding connecting appliances directly to your generator.

  • Restoring power after a storm can be challenging, as travel conditions are poor. Before power can be restored, crews first assess damage and determine which crews, equipment and supplies will be needed to make repairs. Because of this, customers may see damage assessors patrolling their neighborhoods before crews arrive to begin work.

  • Crews prioritize work to ensure the largest number of customers are restored as quickly as possible. Essential services, such as hospitals and emergency response facilities, are the first priority.

  • If you lose power, turn off as many appliances and electronics as possible. This helps with restoration efforts because it reduces the immediate demand on power lines when power is restored.

  • Once your power is restored, please wait a few minutes before turning your equipment back on.


Frozen Pipes 
During periods of extremely cold weather, the Town of Wake Forest and the City of Raleigh Public Utilities Department (CORPUD) often field calls from customers reporting broken water pipes. When pipes break between the water meter and the home or within the home, the customer is responsible for repairs. Since CORPUD operates and maintains Wake Forest's water system, it is responsible for repairing any damage to pipes between the water main under the street and the meter, or in the main itself, which rarely happens since water runs continuously in the mains.

For more information, call CORPUD on weekdays between 8 a.m. and 5 p.m. at 919-996-4540. On nights and weekends, call 919-829-1930. 

Here are some tips to help keep pipes from freezing:

  • Have regular pipe maintenance done - at least once year.
     
  • Regularly change filters around the house.
     
  • Drip a faucet so pipes don't burst. (Drip only one faucet in the house. Choose one close to an exterior wall so pipes don't freeze)
     
  • Open cabinet doors where pipes are so they can feel the heat from the home.
     
  • Turn off the outdoor sprinkler system.
     
  • Detach the water hose from the outdoor faucet.


Citizen Reminders
Citizens are reminded of the following tips during inclement weather:

  • Do not park on streets so plows and other town equipment can service the area.

  • Stay away from power lines that have fallen or are sagging. Consider all power lines energized, as well as trees or limbs in contact with power lines. Please report downed power lines to Wake Forest Power. If a power line falls across a car you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure no part of your body is touching the car when your feet touch the ground.

  • Do not call 911 unless there is an emergency posing an immediate threat to life, health, or property.

  • Be a good neighbor. Check on your neighbors to make sure everyone is OK.

  • Stay indoors during severe winter weather. If you decide to venture out - whether walking or driving - let someone know when you are leaving and where you are going, so they can contact emergency officials should you fail to reach your destination. Take a cell phone just in case.


Community Centers Closed Sunday
Dec. 8 - 3:30 pm

Due to the threat of wintry weather, the Flaherty Park Community Center, 1226 N. White St., and the Alston-Massenburg Center, 416 N. Taylor St., will be closed Sunday, Dec. 9.


Winter Weather Terms

  • Watch: a winter storm is possible; stay tuned to local and social media for tips and updates.

  • Advisory: conditions are expected to cause major delays and may be hazardous; use caution.

  • Warning: a winter storm is occurring or will occur soon.


Winter Storm Tips         

  • Prepare for possible power loss: add warm clothes to an emergency kit, check flashlight and radio batteries, charge (and keep charged) mobile devices, fill car fuel tank, get emergency cash (ATMs may not work in a power outage).

  • Stay tuned to local and social media for updated weather and travel information.

  • Dress warmly for the cold. Wear multiple layers of thin clothing instead of a single layer of thick clothing.

  • Only use generators in open areas away from windows and home to prevent carbon monoxide poisoning. Do not burn charcoal indoors.

  • Keep alternative heating sources and fire extinguishers on hand. Be sure your family knows how to use them.

  • Bring pets/animals inside and make sure their drinking water is not ice.

  • Always keep at least a three-day supply of water and non-perishable food in your home.

  • Do not park on streets so plows and other town equipment can service the area.

  • Stay away from power lines that have fallen or are sagging. Consider all power lines energized, as well as trees or limbs in contact with power lines. Please report downed power lines to Wake Forest Power. If a power line falls across a car you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure no part of your body is touching the car when your feet touch the ground.

  • Do not call 911 unless there is an emergency posing an immediate threat to life, health, or property.

  • Be a good neighbor. Check on your neighbors to make sure everyone is OK.

  • Stay indoors during severe winter weather. If you decide to venture out - whether walking or driving - let someone know when you are leaving and where you are going, so they can contact emergency officials should you fail to reach your destination. Take a cell phone just in case.


Safe Driving Tips

  • State Law: if your wipers are on, your headlights must be on.

  • Headlights are just as important to help other vehicle drivers see you as they are to help you see what’s in front of you.

  • Clean snow and ice from your car before driving, including headlights and taillights; flying debris can be hazardous to you and those around you.

  • Give extra following distance to allow more stopping time on slippery surfaces (even if you think they aren’t slippery); stopping on snow/ice can require four to 10 times the distance compared to dry pavement.


Frozen Pipes
Finally, during periods of colder weather, the Town of Wake Forest and the City of Raleigh Public Utilities Department (CORPUD) typically field calls from customers reporting broken water pipes. When pipes break between the water meter and the home or within the home, the customer is responsible for repairs. Since CORPUD operates and maintains Wake Forest's water system, it is responsible for repairing any damage to pipes between the water main under the street and the meter, or in the main itself, which rarely happens since water runs continuously in the mains. For more information, call CORPUD on weekdays between 8 a.m. and 5 p.m. at 919-996-4540. On nights and weekends, call 919-829-1930. 

Here are some tips to help keep pipes from freezing:

  • Have regular pipe maintenance done - at least once year.

  • Regularly change filters around the house.

  • Drip a faucet so pipes don't burst. (Drip only one faucet in the house. Choose one close to an exterior wall so pipes don't freeze)

  • Open cabinet doors where pipes are so they can feel the heat from the home.

  • Turn off the outdoor sprinkler system.

  • Detach the water hose from the outdoor faucet.


If Your Power Goes Out

  • To report power outages:

    • Wake Forest Power customers call 919-761-7899;

    • Wake Electric customers call 919-863-6499 or 800-743-3155;

    • Duke Energy Progress customers call 800-419-6356.

  • Keep refrigerator and freezer doors closed. Food usually stays frozen about 48 hours. A refrigerator can keep food cold for about four hours. Remember, when in doubt, throw it out.

  • Do not connect a generator directly to your home's electrical system. It is dangerous to you, your neighbors and utility workers. Follow manufacturer's directions regarding connecting appliances directly to your generator.

  • Restoring power after a storm can be challenging, as travel conditions are poor. Before power can be restored, crews first assess damage and determine which crews, equipment and supplies will be needed to make repairs. Because of this, customers may see damage assessors patrolling their neighborhoods before crews arrive to begin work.

  • Crews prioritize work to ensure the largest number of customers are restored as quickly as possible. Essential services, such as hospitals and emergency response facilities, are the first priority.

  • If you lose power, turn off as many appliances and electronics as possible. This helps with restoration efforts because it reduces the immediate demand on power lines when power is restored.

  • Once your power is restored, please wait a few minutes before turning your equipment back on.


Reporting Downed Trees

To report downed trees, visit www.wakeforestnc.gov/report-a-problem.aspx or call 919-435-9570.

If you encounter trees downed during storms on roads, sidewalks or other public areas, contact the Town rather than trying to handle them on your own. In addition to being heavy and difficult to manage, trees and limbs often come into contact with dangerous, live electrical wires which can cause serious injury or death.

Please do not call 911 unless there is an emergency posing an immediate threat to life, health, or property.


Stay Informed 
In the event severe weather occurs, the Town issues regular updates through a variety of means. To stay informed residents are urged to: