Wake Forest Power begins load management switch changeout

Friday, January 25, 2019 - 7:52am

Wake Forest Power has initiated a project to upgrade the load management switches for all participating residential customers. The initiative will require technicians to replace nearly 1,000 switches throughout Wake Forest Power service territory over the next several months.

Wake Forest Power customers are not required to take any action, but are encouraged to be aware of the following:

  • All Wake Forest Power load management participants will receive a new load management switch;

  • Switch changeouts will be performed by uniformed Wake Forest Power technicians Jeremy Vargo and Kevin Blackburn. The technicians will be driving a white utility truck displaying the Wake Forest Power logo. Vargo and Blackburn will be wearing dark blue pants and tan, gray or blue shirts that also bear the Wake Forest Power logo. Technicians will be required to display proper identification badges and knock on your door prior to beginning work. Technicians will also provide a business card with complete contact information upon request.


About Load Management

Load management is a means of controlling the amount of electricity being used at any one time. When periods of peak demand occur, load management is used to reduce the demand and lower the cost.

Customers who participate in any of Wake Forest Power’s load management programs allow the installation of a load management switch on their electric water heater, electric heat strips or central air conditioner. During periods of heavy demand for power, radio signals to the load management switch cycle the controlled units off. The more switches in place, the greater the impact of the load management program.

Wake Forest averages approximately ten days per month load managing. Typically, peak times occur on hot summer afternoons between 2-6 p.m. and cold winter mornings between 7-8 a.m. Customers participating in any of the load management programs usually do not notice when their load management switch is activated.

The Town of Wake Forest offers load management incentives to its existing residential and commercial customers, while installing load management controls on all new residential services.

For more information about Wake Forest Power’s load management switch changeout program, email Electric Meter Supervisor Jeremiah Swann at jswann@wakeforestnc.gov.