This page provides the latest on Town of Wake Forest operations during severe winter weather. Please reserve 911 for imminent threats to people or property.
Announcements about services are made on the winter weather updates web page, Town news releases, and Community Channel 10.
During the winter months, there are times when weather conditions are such that garbage cannot be collected. Even when the roads appear safe, there are many secondary roads that are not passable. Check the news for the latest during weather emergencies.
Connect-CTY
The Town of Wake Forest utilizes Connect-CTY - a high-speed telephone communication service for emergency notifications. This system allows us to telephone all or targeted areas of the Town in case of an emergency situation requires your attention.
Residents are able to input an unlisted number, cell phone number, or other secondary phone number into the system for contact during an emergency situation. To enter your number into the system, please visit the Connect-CTY web page.
Check Town News for the latest information during bad weather.
Reporting Outages
Wake Forest Power
On weekdays and non-holidays between 7 am and 3:30 pm, call (919) 435-9570. All other times, call (919) 554-6724.
Progress Energy
(800) 419-6356
Wake Electric
(919) 863-6499 or (800) 743-3155
Carbon Monoxide
Provide adequate ventilation for heat sources using fossil fuels. Never use grills inside home or garage. More information
Contacts
For street plowing and downed power lines
On weekdays and non-holidays between 7 am and 3:30 pm, call (919) 435-9570. All other times, call (919) 554-6724.
For water main repair, sewer stoppages, etc.
City of Raleigh
Weekdays: (919) 250-2737
After-hours, weekends, and holidays: (919) 829-1930
Parks and Recreation Department program delays and cancellations
Weather Line
(919) 435-9569
Flaherty Park Community Center
(919) 554-6726
Telephone service
CenturyLink
(919) 556-0080
School closings and delays
Wake County Public School System
(919) 850-1600
Cable TV Service
Time Warner Cable
(919) 595-4892
Storm Preparation Tips
Other Resources
Repair of Power Lines at Homes & Businesses
Contact Wake Forest Power if a line is down between the utility pole and where the line is attached to the house (weatherhead).
The property owner is responsible for line or equipment (mast and/or meter) damage from the point of attachment (weatherhead) to anywhere on the house. Call Inspections & Permits at (919) 435-9531 for the electrical permit and inspection that are required before Wake Forest Power restores power.
When an emergency electrical connection is needed after normal business hours, a licensed electrician may make the connection before obtaining the required permit and inspection. Inspections & Permits should be contacted at the beginning of the next business day.