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In a move to present a clear, strong presence in the community and to our electricity customers, the Town of Wake Forest Electric Department changed its name to Wake Forest Power in October 2006.
In addition to its new name, Wake Forest Power unveiled a new visual image. The new logo can be seen on utility vehicles and uniforms, as well as on brochures, banners, and other printed media.
Wake Forest Power is comprised of 22 employees, who are responsible for the maintenance, repair, and installation of the Town's electric lines.
Reliable Public Power Provider - RP3
Wake Forest Power is one of 48 of the nation’s more than 2,000 public power utilities to earn Reliable Public Power ProviderTM (RP3) recognition from the American Public Power Association for providing consumers with the highest degree of reliable and safe electric service.
Tree Trimming Wake Forest Power consists of a three-man tree crew charged with trimming and removing trees that interfere with the Town's electric lines. Each member of the crew is a certified utility arborist. By maintaining and removing these trees, the Town works to ensure that they will not be a threat to the power lines during storms, thus eliminating outages.
Tree Inspections To have a tree inspected that may be threatening your service or the Town's main electric lines, please contact (919) 554-6120 and request a work order. As the tree crew removes and trims lines, they chip the trees and limbs. If you would like to request mulch, please contact (919) 554-6120.
Area Lights For the repair of area, security, and street lights, please contact (919) 554-6120. For the new installation of an area or security light, please contact (919) 554-6100.
NC GreenPower NC GreenPower is an independent, nonprofit organization established to improve North Carolina’s environment through voluntary contributions toward renewable energy. A landmark initiative approved by the N.C. Utilities Commission, NC GreenPower is the first statewide green energy program in the nation administered independently by a nonprofit organization and supported by all of the state’s utilities. The program is designed to improve the environment by encouraging the development of renewable energy resources through consumers' voluntary contributions to NC GreenPower.
Before Digging Before digging in the Town of Wake Forest, please contact the North Carolina One Call Center at 1-800-632-4949. By calling this number, the NCOCC will dispatch any utilities that have lines in your area.
Underground Service Underground services are installed at a cost of $225, up to 250 feet, for new or converted services.
Reporting Power Outages
To report power outages on weekdays between 7:00 a.m. and 3:30 p.m., call (919) 554-6120. For all other times, including nights, holidays and weekends, call (919) 554-6724.
The Energy Depot You use energy to make your home a comfortable place to live and power the appliances that cook your food, launder your clothes, operate your communication and entertainment systems, and much more. The Energy Depot provides you with all the online energy tools to answer your energy questions at no cost to you.
Protecting Your Power Find out how Wake Forest Power keeps your energy flowing safely and reliably - and how you can help. Learn about tree trimming, landscaping around electrical equipment, power surges, energy theft, and much more.
Automated Meter Reading FAQs Automated Meter Reading, or AMR, is a state-of-the-art technology that will enable the Town of Wake Forest to read your electric meter remotely without having to physically visit and manually read your electric meter. By deploying AMR technology, Wake Forest will be able to provide its electricity customers with more frequent, timely and accurate electric meter readings without the need for meter readers to come to your property leading to greater accuracy on your monthly bill.
Energy Savings Learn how you can save money on your electric bill during the winter and summer months, conduct an on-line residential energy audit, plus much more.
Savings Programs Find out about our load management programs, how to schedule a home energy audit, and our appliance rebate programs.
Utility Bill Payment Options There are several convenient ways to pay your Town of Wake Forest utility bill, including the new online utility bill payment service, equal payment plan, and automatic bank draft.
Utility Bill Guide Learn how to read your utility bill.
Public Power Wake Forest has been a public power community since 1909. Learn about the benefits of being served by a public power utility.
Hurricane Preparedness Find out how you can be ready for hurricane season.
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