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Skip NavigationTown of Wake Forest, NC 401 Elm Avenue, Wake Forest, NC 27587     spacer image
919-554-6100    
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Utility Bill Payment Options

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There are several convenient ways to pay your Town of Wake Forest utility bill, including with our online utility bill payment service.


Our Online Bill Payment brochure is available for download in Adobe Acrobat format.
Online Payments
The Town of Wake Forest is pleased to offer our customers the convenience of on-line utility bill payments. With online bill pay, you can:

  • Pay your utility bill with a MasterCard or Visa credit card or a debit card with MasterCard or Visa logos
  • View your bill, current balance and due date 
  • Access billing history, payments, and charges
  • View historical consumption data

Online utility bill payment offers several benefits, including:

  • Ease of use - No more hassles with paperwork, postage or different payment methods for different statements.
  • Security and Privacy - Personal information remains confidential and secure.
  • Flexibility - No more postage or time spent handwriting a check. You can pay with Mastercard or Visa credit card or a debit card bearing MasterCard or Visa logos.
  • Accessibility – You can pay bills any time, from anywhere, as long as you have Internet access. You can also view payments, bill history, and consumption data.

*  Payments made online will be credited the next business day.


Equal Payment Plan
Take the surprises out of your monthly utility bill with the Town of Wake Forest Equal Payment Plan (EPP). Once you enroll in EPP, you will receive a bill each month for the same amount. It's a great way to smooth the peaks and valleys of seasonal electric usage and enable you to budget with precision. To apply, click HERE.


Bank Draft
To save time and money and avoid late fees, have your monthly payment automatically drafted from your checking or savings account. It’s the same convenient process you may already use to pay a car loan, insurance premium or any other monthly payment. With the automatic bank draft, avoid the monthly hassle of writing checks and mailing them or dropping them off at Town Hall. To apply, click HERE.


Credit Card Draft
To save time and money and avoid late fees, have your monthly payment automatically drafted from your MasterCard or Visa credit card or a debit card with MasterCard or Visa logos. It’s the same convenient process you may already use to pay a car loan, insurance premium or any other monthly payment. With the credit card draft, avoid the monthly hassle of writing checks and mailing them or dropping them off at Town Hall.


Pay By Mail
Use the return envelope included with your bill to send payment or mail to:
Town of Wake Forest
P.O. Box 900002
Raleigh, NC  27675-9000


Pay In-Person
Town Hall
401 Elm Avenue
Wake Forest, NC

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CONTACT INFORMATION
Andrew Brown
401 Elm Avenue
Wake Forest, NC 27857
TEL (919) 554-6100


Drive Up and Drop It Off 
A drive-up drop box is located at Town Hall to offer Wake Forest utility customers more convenience when make their utility bill payments after-hours. The drop box is located to the left of the front entrance door.


RELATED INFORMATION
Wake Forest Power  
The Energy Depot
Protecting Your Power
Energy Conservation Tips
Energy Savings
Load Management
Utility Bill Guide
Utility Bill Refunds
Public Power
Hurricane Preparedness
H.O.P.E. 


Attention! Wake Forest Utility Customers
If you use your bank's online bill pay service to pay your monthly utility bill, be sure to use the following mailing address:
Town of Wake Forest
PO Box 900002
Raleigh, NC 27675-9000


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