Welcome to E-News

The Town of Wake Forest is pleased to present the September 2014 edition of E-News.

You can receive an email notification within minutes of E-News' online publication by clicking on the 'Sign up for E-News' button on the top of this page, entering your email address, and checking the E-News option. When you sign up for E-News, you'll also have the opportunity to sign up to receive a variety of other email announcements on a variety of topics through our E-Notifier subscription service.

Bond referendum information
now available on town's website

Wake Forest residents will get the chance to vote on Nov. 4 on a $25.1 million bond that would help pay for projects such as new streets and sidewalks, the second phase of Joyner Park, expansion of the Northern Wake Senior Center and greenway improvements.

The bond referendum calls for three ballot questions that voters will consider separately: $6.3 million for street and sidewalk improvements; $14.2 million for parks and recreation facilities; and $4.6 for greenway improvements.

Though the bond itself would be $25.1 million, it would contribute to projects worth $56.6 million. Much of the difference between the amounts is made up by grants. The bond could require a property tax increase of 2 cents for every $100 of assessed value. However, an increase may not be necessary if the town’s revenues increase enough to absorb the costs.

To help voters understand the three bond financing questions, the town has created a 2014 Bond Referendum portal on its website. The mini-website provides detailed information about each of the bond items, their potential impact on the town’s tax rate and a list of frequently asked questions.

PRCR hosting focus groups & public meeting to kick off master plan & needs assessment  
The Wake Forest Parks, Recreation & Cultural Resources (PRCR) Department is seeking local residents to participate in a series of focus groups on Wednesday, Sept. 3, designed to evaluate the town’s parks and recreation services. The PRCR Department will incorporate the focus group findings in the development of the new Parks and Recreation Master Plan.

The Sept. 3 focus groups are scheduled at the following times and locations:

  • 9:30 a.m. - Northern Wake Senior Center, 235 E. Holding Ave.
  • 11 a.m. - Wake Forest Town Hall, 301 S. Brooks St.             
  • 2 p.m. - Wake Forest Renaissance Centre, 405 S. Brooks St.

Area residents are also invited to attend the Master Plan Public Meeting on Sept. 3 at 6:30 p.m. in the ground floor meeting room at the Wake Forest Town Hall. The ground floor meeting room is most easily accessed via town hall’s Taylor Street entrance.

Free concert to highlight
'Wake Forest Unplugged' Sept. 7 

The Cajun-flavored blues band Mel Melton & The Wicked Mojos will headline the fifth annual ‘Wake Forest Unplugged…Get Connected’ on Sunday, Sept. 7. The free concert gets underway at 5 p.m. at E. Carroll Joyner Park, 701 Harris Road.

Area residents are invited to bring a picnic, along with a blanket or lawn chair and enjoy the music. Concert-goers are reminded that alcoholic beverages, smoking and unleashed pets are prohibited at Joyner Park.

Prior to the concert the Wake Forest Recreation Advisory Board will provide an array of organized games and activities as part of ‘Wake Forest Unplugged…Get Connected.’ This free, family-friendly event offers Wake Forest-area residents a unique opportunity to ‘disconnect’ from their cell phones, computers and other electronic devices and ‘reconnect’ with their community, friends and family by engaging in healthier, more active pursuits.

The festivities get underway at 4 p.m. in the vicinity of Joyner Park’s Walker Garden. Games will include sack and relay races, corn hole, miniature golf and more. Several food vendors will be also be on hand selling a variety of treats and refreshments.

First Friday Flix returns Sept. 5
The Wake Forest Renaissance Centre hosts free movie showings on the first Friday evening of each month at 7 pm. Concessions, including popcorn and soft drinks, are available for purchase.

Our featured film on Sept. 5 will be the PG-rated, computer-animated comedy 'Madagascar 3.' 

Applications now accepted for 2014 Wake Forest Christmas Parade 
Applications are now being accepted for participation in the 2014 Wake Forest Christmas Parade. Applications are available online and at the Wake Forest Town Hall, 301 S. Brooks St.

Interested participants should submit their application by mail to Wake Forest Christmas Parade, c/o Wake Forest Downtown, Inc., P.O. Box 78, Wake Forest, NC 27588.

Entries postmarked by Tuesday, Oct. 15, will be considered for inclusion based on the number of entries needed for each category. Accepted entrants will be notified via email by Friday, Oct. 31.

Payment for entry must be received by Friday, Nov. 14, to secure a position in the parade. Parade packets for accepted participants will be mailed Wednesday, Nov. 26. The packet will include vehicle passes, parking information and other pertinent details for the event. 

Sponsored by PowerSecure and presented by Wake Forest Downtown, Inc., this year’s Wake Forest Christmas Parade is scheduled for Saturday, Dec. 13, at 1 p.m. For more information, contact Downtown Development Director Lisa Hayes at 919-435-9415 or lhayes@wakeforestnc.gov.


Renaissance Centre announces 
2014 Fall Arts Program Schedule
The Wake Forest Renaissance Centre, 405 S. Brooks St., recently announced its schedule of fall 2014 classes and workshops.

The Renaissance Centre’s Fall Arts Program offers a range of classes in a variety of disciplines designed to excite and develop the artistic vision and creative talents of youth, starting at age four, and adults. These courses are designed to spark the imagination, teach technical skills, promote creative problem-solving, build respect for the expression of others and inspire a lifelong connection to the visual and creative arts and art making. 

Each class is taught by an accomplished artist-instructor in a relaxed environment that encourages exploration of process and self-expression. Class offerings cover a range of media including knitting, quilting, screenwriting, acting and more. Class sizes are limited to allow for attention to individual interests and skill development.

PRCR introduces new, more convenient
registration process

Registration is underway for the Wake Forest Parks, Recreation & Cultural Resources Department’s fall programming. The PRCR is making it easier than ever to register for programs and classes by implementing onsite registration at all the department’s staffed facilities.

Now anyone interested in signing up for any PRCR program or class may register during normal business hours at the Wake Forest Town Hall, Flaherty Park Community Center, and Alston-Massenburg Center.

Online registration will remain available 24-hours-a-day.

Renaissance Centre introduces 'Cinema at the Centre' 
The Wake Forest Renaissance Centre is pleased to announce a new monthly series designed by movie lovers for movie lovers beginning Thursday, Sept. 11, at 7 p.m.

‘Cinema at the Centre’ is an evening of film and discussion that invites participants to watch and discuss films in a manner that encourages critical thinking while considering different worldviews, truths, faiths and meaningful questions about life, relationships and the purpose found in each film. The series promises to feature a wide range of films from Oscar winners to classics to documentaries with an emphasis on each film’s meaning and significance. 

Free and open to the public, Cinema at the Centre gets underway at 7 p.m. Concessions, including popcorn and soft drinks, will be available for purchase.

Police Department seeking teams & sponsors for annual charity golf tournament 
The Wake Forest Police Department is inviting area amateur golfers to participate in the 19th annual Tournament for the Kids on Monday, Oct. 6. The event kicks off with a shotgun start at noon at Brevofield Golf Links, 13601 Camp Kanata Road, Wake Forest.

The field is limited to the first 32 paid teams, so interested golfers are encouraged to register early. The entry fee is $240 per foursome or $60 per person and includes lunch, green fees, cart, prizes and dinner. Individual players may request to be included on a waiting list in the event additional teams are formed.

Tee box and hole sponsorships are available for $100 each and include sign recognition of sponsorship for one hole.

Wake Forest staff, police & fire personnel take ALS Ice Bucket Challenge​
Wake Forest Town Manager Mark Williams and several other town staff joined Police Chief Jeff Leonard, Fire Chief Ron Early and members of the Wake Forest Police and Fire Departments at Home Depot on Aug. 27 to take part in the ALS Ice Bucket Challenge. 

The previous day Apex Town Manager Bruce Radford urged Wake Forest town staff and all Wake County municipal and county employees to take the challenge. Earlier in the day, local Home Depot officials extended the same challenge to Wake Forest police and fire personnel. The Aug. 27 event was designed to answer those challenges - all at once.

Wake Forest transitions to Nixle
to improve emergency preparedness & communication 

The Town of Wake Forest is now utilizing the Nixle town-to-resident phone notification service. Wake Forest implemented the Nixle service to provide town officials the ability to communicate with residents regarding time-sensitive incidents, which may include planned and unforeseen public safety matters.

The Nixle service allows officials to record, send and track personalized voice messages to thousands of Wake Forest residents, businesses and local agencies in just minutes, through a single phone call. The town can also deliver messages to subscribed residents via email and/or cell phone text message.

Police Department announces limit to weekly fingerprinting service
The Wake Forest Police Department offers live scan fingerprinting as a courtesy to the general public on Thursdays from 2-4 p.m. The live scan fingerprinting, also known as electronic fingerprinting, is performed at the Wake Forest Police Department, 225 S. Taylor St.

Fingerprinting service is offered on a first-come, first-served basis, and space is limited each week to the first 12 people to arrive.

The cost is $10 for Wake Forest residents and $15 for non-residents. Cash, check, and credit cards are accepted, but payment must be made at the Wake Forest Town Hall customer service window before the fingerprinting service will be rendered. A valid picture ID is required for identification.

'flix4kidz' Sept. 8  
The Wake Forest Renaissance Centre hosts free family-friendly movie showings on the second Monday morning of each month at 10:30 am. ‘Flix4kidz’ screens only G or PG-rated children’s and family films. Concessions, including popcorn and soft drinks, are available for purchase.

Due to the terms and conditions outlined in its agreement with the Motion Picture Licensing Corporation, the Renaissance Centre is not permitted to publicize the title of each month’s film. However, you can obtain the title of each month's movie by calling the Special Events Hotline at 919-435-9428 or signing up for Renaissance Centre updates through E-Notifier

Flix4kidz movie screenings are free and open to the public.

Wake Forest officials take 'wait and see' approach
to Duke Progress announcement 

Wake Forest officials are “cautiously optimistic” the town’s public power customers could benefit under a bid by Duke Progress Energy to buy out 32 eastern North Carolina towns’ share of power plants valued at $1.2 billion. But it likely will be 12-18 months before anyone knows for sure whether Wake Forest Power customers will see lower electricity bills – and just how much they’ll save.

Federal and state regulators must approve the deal, a process that could take well into 2015 or longer. After that, the 32 municipalities that form the N.C. Eastern Municipal Power Agency (NCEMPA) must each vote to accept the agreement as well. Under the terms of the deal announced July 28, Progress would take full ownership of the Shearon Harris nuclear plant in Wake County along with four other power plants that local governments have partially owned since 1982.

Wake Forest Power serves 6,100 residential and 300 commercial customers - primarily in older parts of the town.

Inspections Department offering 'Express Residential Plan Review'
The Wake Forest Inspections Department is pleased to introduce Express Residential Plan Review (ERPR). A real-time permit application review program for specific residential additions and renovations, ERPR may also be used for accessory structures, such as decks, covered porches, sunrooms, sheds and garages.  

The ERPR process is designed to bring together the town’s plans examiner and the applicant to actively review projects and discuss, revise and make changes to drawings in person to ensure zoning and building code compliance. Projects are considered for ERPR by appointment only on Thursday mornings between 8 a.m. and noon. For more information, contact Kevin Hester at 919-435-9525.

Wake Forest Renaissance Centre
on Facebook & Twitter

The Wake Forest Renaissance Centre is now utilizing Facebook and Twitter to expand its outreach and communications efforts. According to Renaissance Centre Manager Pamela Stevens, the popular social media sites offer an effective means of communicating directly with Wake Forest residents and non-residents alike concerning events and activities taking place at the cultural arts and event venue.

“We are extremely excited about the opportunity to connect with the Wake Forest community and beyond via Facebook and Twitter,” said Renaissance Centre Manager Pamela Stevens.

“Social media offers us an excellent way to engage people and encourage them to learn more about all the Renaissance Center has to offer as a venue for meetings, performances and cultural arts programming.”

Anyone interested in receiving regular updates about events and activities taking place at the Renaissance Centre is encouraged to “Like” the facility on Facebook and “Follow” it on Twitter. The Renaissance Centre’s Facebook page is located at www.facebook.com/WFRenaissanceCentre, while its Twitter name is @WFRenCen.

'Writers Night in the Forest'
continues Sept. 4  

Writer’s Night in the Forest continues at the Wake Forest Renaissance Centre on Thursday, Sept. 4, at 7 p.m. with Bruce Ham, author of “Laughter, Tears and Braids.”

Born in Fayetteville, North Carolina, Bruce Ham lives in Raleigh with his three daughters. He is the Chief Development Officer for the YMCA of the Triangle Area. Bruce lost his wife, Lisa, to colon cancer in February of 2010 after only a six month battle with the disease. His storybook life in shatters, he had little time to mourn. The responsibilities of raising three daughters, ages 7, 9 and 12 at the time, simply wouldn't permit it. Bruce had to find a way to give Lisa's life meaning and purpose while preserving his daughters' connection with their mother.

The result is "Laughter, Tears and Braids," a book which poignantly reveals the epic struggle of a husband and wife raising their daughters even as the darkness of death dominated their lives. Intimate, disarmingly humorous, sincere and profound, it is a true story of pain and sorrow that could not blemish the devotion of a husband, the loyalty of a mother and the hope of the next generation.

Sales tax increase on electricity now in effect  
Effective July 1, 2014, the sales tax on electricity increased and a new sales tax on natural gas was implemented. The changes in sales taxes affect all electric and natural gas customers in North Carolina and are the result of the North Carolina Tax Simplification and Reduction Act (House Bill 998) which became law in July 2013. Adjustments to the sales tax are just one of many changes in tax law initiated by the Act. 

The new sales tax on electricity will appear on the bills of Wake Forest Power customers because the Town of Wake Forest is required to collect the tax in accordance with state law. The taxes on electricity are imposed by the state, and collected by the town. North Carolina sales taxes collected by the town on behalf of the state are sent to the North Carolina Department of Revenue. 

The process is similar to the way customers pay sales tax when shopping at any retail establishment. The retailer collects the tax, and the tax is remitted to the state.

Town of Wake Forest joins SeeClickFix
The Town of Wake Forest is pleased to announce a new web-based program that will enable residents to report quality-of-life issues and request town services through an online and mobile interface. Powered by SeeClickFix, the place-based reporting platform encourages greater civic participation by allowing residents to document neighborhood concerns and improvements alike, ranging from damaged sidewalks and potholes to graffiti and malfunctioning traffic signals.

Police stress greenway safety 
Wake Forest Police are urging greenway users to be cautious and follow these safety tips when using our local nature trails:

  • Walk or ride with a buddy or group of people
  • Always be aware of your surroundings
  • Keep friends and family informed of your whereabouts
  • Carry a cell phone at all times and call 911 immediately if you see something suspicious or feel you are in danger
  • Don’t stop to talk with strangers asking for directions or other types of help as this can be a ploy to get close for an attack.
  • If grabbed, fight back and make as much noise as possible

For additional information on greenway rules and safety, visit www.wakeforestnc.gov/rules-safety.aspx.

E-Billing offers added convenience for Wake Forest Power customers
Wake Forest Power is offering customers the chance to help protect the environment and save time and money through its paperless billing option.

Customers who sign up for the free e-billing service receive an email notification whenever their electric bill is ready to be viewed on the town’s website. Customers who receive their bills through email enjoy greater convenience and enhanced security, while also reducing clutter and helping the environment.  

The convenience factor is magnified when customers combine e-billing with the town’s online bill pay service. Besides the added convenience, customers who pay online also save money because they don't have to pay for stamps, envelopes or checks.

NCDOT announces changes to bridge replacement schedule  
The N.C. Department of Transportation is scheduled to replace four bridges throughout Wake Forest from 2014-2016. Those bridges are situated along Purnell Road, West Oak Avenue, Rogers Road and Forestville Road. 

Construction on the Purnell Road bridge will begin during the fall of this year, while work on the West Oak Avenue bridge will commence in the fall of 2015. 

NCDOT was also scheduled to replace the Rogers Road bridge next year and widen the road from Hope Lutheran Church to Forestville Road within the next 10-15 years. Original plans called for the replacement of the Forestville Road bridge in 2016. 

In an effort to reduce road closure times and lower construction mobility costs, the Town of Wake Forest requested that NCDOT expedite the Rogers Road widening project to coincide with the bridge replacement project. NCDOT informed the town in March that due to the additional right-of-way acquisition necessary to widen the road it could accommodate the request by swapping the Rogers Road and Forestville Road construction schedules. 

According to the revised schedule, NCDOT will replace the existing bridge on Forestville Road in 2015 with a two-lane bridge that includes a sidewalk on the Heritage High School or western side of the structure, as well as a pedestrian underpass to accommodate users wishing to access the Smith Creek and Sanford Creek Greenways. 

During the Rogers Road bridge replacement and road widening project, now scheduled for 2016, NCDOT will replace the existing two-lane bridge with a five-lane bridge and widen from two to five lanes the portion of Rogers Road from Hope Lutheran Church to Forestville Road. Once completed, the project is expected to improve capacity and safety and relieve the bottlenecks that occur in the area during school rush hours. 

The Forestville Road and Rogers Road projects are expected to require road closures and traffic detours lasting approximately five months. Town staff is working with NCDOT, the bridge contractor and a consultant to reduce the impact the schedule changes will have on the community. NCDOT officials will also confer with representatives from Wake County Public Schools to review the schedule changes. 

The Town of Wake Forest has launched an interactive map on its website that provides useful information about current and scheduled transportation projects in our area. The map highlights projects that have active construction sites, are in the process of being designed or permitted, and/or are currently funded for future design/construction. To view the interactive map, visit www.wakeforestnc.gov/transportationmap.aspx.  

For more information, contact Senior Planner Candace Davis at 919-435-9513. 

Bag your leaves and grass clippings
The Town of Wake Forest’s loose leaf collection season ended Friday, March 14. From Monday, March 17, through Friday, Sept. 26, all leaves and grass clippings must be bagged for collection or placed inside a garbage receptacle marked ‘YW.’

Please follow these guidelines to help improve the collection process: 

  • Bags must be at least 13-gallons in size – the size of a standard kitchen garbage can liner
  • There is a limit of 10-bags per residence
  • Do not put your yard waste in grocery store shopping bags or inside your town-issued rollout garbage or recycling carts
  • Do not mix in sticks, trash, rocks or other debris
  • Place your bagged leaves and grass clippings at the curb by 7 a.m. on your normal yard waste collection day.

Loose leaf collection will resume Monday, Sept. 29.

For more information, visit our website or call 919-435-9570. 

Renaissance Centre launches Special Events Hotline 
The Wake Forest Renaissance Centre is dedicated to providing quality events and entertainment our entire community can enjoy. Now the Renaissance Centre is making it easier for area residents to stay informed about its exciting array of programs and activities through a new Special Events Hotline. 

Available by calling 919-435-9428, the hotline guides listeners through a menu of upcoming events and provides important information about each one. 

Wake Forest Community Calendar
The Wake Forest Community Calendar is a comprehensive listing of upcoming local events submitted by non-profit groups and organizations in our area. The Town of Wake Forest provides the Community Calendar as a free service and invites local non-profits, including churches, civic clubs and other community organizations, to submit their events for inclusion on the calendar - according to our detailed submission guidelines. The Community Calendar is typically updated each week on Thursday or Friday. Event announcements received at least one week prior to the event will be included for publication in The Week Ahead. For more information, visit our website.  

Town introduces 'Wake Forest 411' video series
The Town of Wake Forest has introduced a new video series designed to educate residents on a variety of useful topics. Entitled 'Wake Forest 411' the video shorts are typically less than one minute long and concisely address a myriad of subjects ranging from proper tree care to home energy saving tips.

Available on the town’s website at www.wakeforestnc.gov/wake-forest-411.aspx and shown on Wake Forest TV 10 , the videos offer useful information about assorted topics of interest while also introducing residents to town staff responsible for managing many town services. For example, Wake Forest 411 currently features Urban Forester Evan Keto offering tips on proper tree pruning and proper tree mulching; Energy Auditor Ronald “Skip” Parker discusses how to save money by lowering your thermostat, using space heaters wisely, and the importance of regularly placing your air filter; and Senior Human Resources Analyst Mitzi Franklin addresses the town’s employment application process.

The current menu of videos is only a small sample of what will eventually be a comprehensive video library addressing important subjects from every town department. Stay tuned as future videos on other topics will be added in the coming weeks. 

The homepage features a prominent slideshow spotlighting several recent Renaissance Centre guests and special events, as well as the venue’s beauty and versatility. The site makes it easy to find information on the Centre’s mission, cultural programming and venue rental fees and charges, as well as opportunities to volunteer and provide individual and sponsorship support. In the coming days rental documents, downloadable floor plans and technical specifications for anyone planning an event will also be provided, along with a comprehensive listing of amenities.

Get your 'Official Guide to Wake Forest'
Have you ever needed the telephone number for a particular department in the Town of Wake Forest or an address for one of the town’s parks or other facilities? Have you ever been curious about Wake Forest’s history or wanted information about area schools or healthcare providers? Are you new to WakeForest and looking for fun places to go and things to do in our area? 

If you are a Wake Forest resident and you answered yes to any of those questions, then the Town of Wake Forest and the Wake Forest Area Chamber of Commerce have a special gift just for you.

In October, the town mailed every Wake Forest resident who lives in the 27587 zip code a copy of the Official Guide to Wake Forest. This clever, all-in-one handbook provides useful information about all things Wake Forest, including an overview of the town’s history, a description of town departments, a listing of annual community events and advertisements for several local businesses. The guide also contains important contact numbers, as well as comprehensive information about town programs and services, volunteer opportunities and local government. There are also sections devoted to area attractions, civic clubs, plus a whole lot more. 

NCDOT's 40/440 Fortify Project underway
The North Carolina Department of Transportation project to fortify two of the Triangle's busiest roads began with preliminary work in October. The Fortify project involves removing and replacing an 11.5-mile stretch of I-40 and I-440 to address immediate safety concerns. Drivers will begin seeing nighttime lane closures in early November, with some additional daytime closures to follow in early December. 

Richland Creek Greenway closure explained 
The Town of Wake Forest recently announced the closure of the Richland Creek Greenway due to potential safety risks associated with increased stream bank erosion and greenway undermining.

The town made the decision to close the greenway following a thorough greenway inspection by Wake Forest’s urban forester, the town’s engineering department and a team of creek restoration experts. Their assessment revealed a rapid increase in creek erosion along the greenway brought on by heavy rains during the spring and early summer.

Attention HOA Representatives
The Town of Wake Forest recognizes and appreciates the important communications link Homeowners' Associations (HOAs) provide between the town and its many neighborhoods. However, in order for us to effectively utilize that link, it is critical that we maintain current information for a primary point of contact within each Homeowners' or Neighborhood Association. 

If you are the primary point of contact within your Homeowners’ or Neighborhood Association, please take a moment to email Public Information Officer Bill Crabtree at bcrabtree@wakeforestnc.gov and provide the following information:  

  1. Your name
  2. Your email address and telephone number
  3. The HOA/Neighborhood Association you represent
  4. Your HOA/Neighborhood Association’s meeting schedule

By providing this information, you will help us gather and distribute information that's important to you and your neighbors. 

Police urge residents to help prevent vehicle break-ins
The Wake Forest Police Department is asking for the community’s help with reducing motor vehicle break-ins.

In recent days, vandals have struck several cars in Wake Forest. As a result, the police department is again urging area residents to lock your unoccupied vehicles at all times, remove your valuable items and any extra set of keys from the vehicle, and double check to make sure your car is locked before going to bed at night.

Most of the break-ins in our area involve vehicles that were unlocked or show no sign of forced entry. In many instances, the owner left valuables, such as GPS devices, electronics equipment, iPods, handbags, cash, cell phones, computers and weapons visible to thieves. Owners who take the extra precaution of locking their doors and removing valuable items can significantly reduce their chances of becoming a victim of a vehicle break-in. If an item can’t be removed, then its best to make sure it is out of sight to potential crooks looking for an easy target.

"Like" us on Facebook
The Town of Wake Forest has a profile on the popular social networking site Facebook to assist with its outreach and communication efforts. Wake Forest's Facebook profile offers an innovative way of sharing information with area residents who are linked in to the site. 

Anyone who is interested can "Like" the Town of Wake Forest and allow information to come directly from the town to their own Facebook profile. "Fans" of the Town of Wake Forest are positioned to find out about upcoming events, learn about important town news, and check out photos from around the community. Current Facebook users who want to "Like" the Town of Wake Forest can search for the Town of Wake Forest profile on the site, and click the "Like" icon.

Popular community events featured on Wake Forest app
The Town of Wake Forest is utilizing its app to make it easier than ever for you to get important information about popular local events.

IPhone, iPod Touch, iPad and Android users who have downloaded the town's app have enjoyed instant access to information about Six Sundays in Spring and the Fourth of July Celebration (July 3-4) - just to name a couple. Future events will also be featured on the app.

To download the app, search for "Town of Wake Forest" on iTunes, in the iPhone app store or in the Android Market. You can also download the app by visiting www.wakeforestnc.gov/app.aspx and scanning the appropriate QR code.

Phone Book Recycling
Area residents may dispose of their old phone books throughout the year in their rollout recycling carts or in the brown "commingled" dumpsters located at the Public Works Operations Center, 234 Friendship Chapel Road.

Wake Forest Power

Wake Forest Power offers 
"Pay-As-You-Go" payment option

Wake Forest Power has unveiled a new payment option that allows residential customers to pay for electricity in advance. Known as “Pay-As-You-Go” electricity, the initiative utilizes advanced metering technology that also enables customers to more closely monitor their energy usage.  

Under the Pay-As-You-Go program, residential customers have the flexibility and control to pay for electricity when they want in the amount they want. By paying for electricity before they use it, pre-pay customers never pay a late fee and are never charged disconnect and reconnect fees if their account runs out of credit.

Customers also have the opportunity to more closely monitor how much energy they use. Instead of appearing on a traditional paper bill that is generated once a month, electricity usage is calculated daily and the cost is deducted each day from the pre-paid account. As a result, customers have the opportunity to observe in real time what happens when they adjust the thermostat a few degrees or turn off an extra light. 

Smoking banned in Wake Forest parks & greenways
The Wake Forest Board of Commissioners has approved a smoking ban in all Town parks and greenways, except in specifically designated areas. The board adopted the ordinance Tuesday evening during its regular monthly meeting, joining a growing number of communities that have forbidden smoking in public parks. The smoking ban is designed to help curb exposure to secondhand smoke and reduce litter.

The ban takes place immediately and includes a possible $50 fine. Signage will be posted throughout the Town’s parks and greenways informing visitors about the new ordinance.

Enforcement will take the form of requesting voluntary compliance. However, if a smoker does not extinguish a smoking product, park staff will remind them of the new policy and could request exiting the property if they choose to continue smoking. For more information about the smoking ban, contact Parks & Recreation Director Ruben Wall at 919-435-9561 or rwall@wakeforestnc.gov.


A guide to addressing the board of commissioners
The Wake Forest Board of Commissioners is interested in the concerns of all residents and welcomes their input on the issues facing our community. In order to provide for an effective, orderly airing of opinion, certain rules are employed by the board concerning the manner in which citizens may make their views known.

The Town of Wake Forest has created a new page on its website to summarize those rules and serve as a guide for anyone wishing to come before the board. Entitled "Addressing the Board" - the new web page highlights the primary ways residents can bring an issue before the board, explains the difference between "public hearing" and "public comment," reveals what happens during a closed session, provides tips on speaking to the board, and more.

For more information on addressing the board of commissioners, contact Town Clerk Deeda Harris at 919-435-9413 or dharris@wakeforestnc.gov

Public Hearings Procedure
Wake Forest has also created a new webpage that provides an overview of the town's procedure for joint public hearings during planning board meetings. Also provided is a downloadable brochure entitled "A Citizen's Guide to the Special Use Permit Process" that explains this quasi-judicial process.

Town's burial records available online
Family members, friends, and others with an interest in researching family histories can now access and view the Town of Wake Forest’s more than 2,100 burial records online from any computer connected to the Internet by visiting the Town’s new online burial record search service located at www.wakeforestnc.gov/residents-publicworks_cemetery.aspx. In the past, the Town’s cemetery records were available for review at Town Hall and the Public Works Operations Center only. Now, the burial information can be located with the click of a mouse.

The self-service nature of Wake Forest’s online burial search helps reduce the staff time spent on fielding inquiries from the general public. In addition, genealogists and others with an interest in tracing family histories can now research burial and grave information any time of the day or night without leaving the comfort of their homes. Besides providing information about grave occupants, the service also has the ability to display family history information if it is known. Site visitors can contribute additional family details via a special online submission form that displays on each grave record’s page he explained.

For more information about Wake Forest’s new online burial search service, contact Public Works & Utilities Director Mike Barton at 919-435-9571 or mbarton@wakeforestnc.gov.

Connections...100 Years of Wake Forest History Now on Sale for $20
This beautiful 8.5” x 11” hardcover limited edition volume is a treasure trove of pictures, original artwork and stories recording the people, places, and events of the past 100 years. Throughout the pages of this book, you will enjoy the rich history of Wake Forest and learn how it has grown from a small college town to a thriving community of more than 30,000 residents. Be a part of this historic endeavor by purchasing your copy for only $20/each. Preview Connections...100 Years of Wake Forest History below and order yours online at www.wakeforestnc.gov/2009centennial_connections.aspx.


Register for E-Notifier 
If you want to keep up to date on what's happening in the Town of Wake Forest, then be sure to register for E-Notifier - our FREE email subscription service. E-Notifier allows you to subscribe to five specific information categories and receive an email notification whenever we post new information on the website related to your chosen categories. Our goal is to help you receive the information you want as quickly and efficiently as possible.

E-Notifier alerts subscribers to the availability of Board of Commissioners and Planning Board meeting agendas; RecConnect - the Parks & Recreation Department’s program brochure; a monthly update of new businesses coming to Wake Forest; and - our newest offering - the Our Town newsletter!

E-Notifier is a free service provided by the Town of Wake Forest and your email address will only be used to deliver the information you request. Signing up is quick and easy! To learn more, visit www.wakeforestnc.gov/enotifier.aspx.

Your email address is protected
Local governments in Wake County, including the Town of Wake Forest, now have the authority to deny requests for copies of subscriber email lists. Passed by the North Carolina General Assembly in 2010, House Bill 1921 states that email address lists are open to public inspection for those who want to come to Town Hall to see them but are no longer required to be provided. The law also states that governments may only use the lists for the purpose for which the citizen subscribed to them or for emergency communications. To read the new law, which is now in effect, visit http://www.ncleg.net/Sessions/2009/Bills/House/PDF/H1921v6.pdf.

Wake Forest TV 10 programming
Wake Forest TV 10 is the Town of Wake Forest's government access channel serving the residents of Wake Forest. WFTV 10 is produced by the Town of Wake Forest Communications Department and is available to residents and businesses that subscribe to Time-Warner Cable TV service. The information channel operates 24 hours per day and provides a variety of information about programs, services, upcoming meetings, and special events sponsored by the Town of Wake Forest. Channel 10 is also an excellent source for information about programs and classes offered by the Wake Forest Parks & Recreation Department.

The Town of Wake Forest broadcasts Planning Board meetings live on WFTV 10 at 7:30 p.m. on the first Tuesday of each month. The meetings are then re-broadcast daily over the next two weeks at 9 a.m., 3 p.m., and 9 p.m. In addition, Board of Commissioners meetings are broadcast live at 7 p.m. on the third Tuesday of each month and then re-broadcast daily throughout the remainder of the month at 9 a.m., 3 p.m., and 9 p.m.

Customer Service Central
Wake Forest is pleased to provide a one-stop site site for residents requiring information about town services. Bookmark our Customer Service Central webpage and enjoy instant access to everything you need from electric bill payment options and service requests to energy saving tools and inclement weather information.

Park in the direction of traffic flow
The Wake Forest Code of Ordinances mandates that parking on all streets within the corporate limits of Wake Forest “must be established in the direction of traffic flow.” Previously, only vehicles parked in the business district were restricted from stopping with their “left side to the curb” but now the restriction applies to the entire town. Any vehicle parked along a town street facing the opposite direction from the flow of traffic is subject to a $25 fine.

Call the "Weather Line"
The Town of Wake Forest now offers a hotline residents can call whenever inclement weather threatens to cancel or postone a Town-sponsored program or event. Wake Forest residents are encouraged to call 919-435-9569 for information concerning changes to the Town's regular schedule, including Parks & Recreation games and practices, as well as concerts, festivals, and other special events. When a decision is made to cancel a Town-sponsored event or alter the Town's regular schedule, the Communications Department will place a message on the Weather Line stating the specific changes to the Town's schedule. For more information, visit /weatherline.aspx.